OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
186 ratings and 86 comments received in the last 90 days.
27 April 2024
Kept informed throughout, nothing was too much trouble.
26 April 2024
Very satisfied, Emily was excellent and very quick to respond to any enquiries. On pick up everyone I met was friendly and helpful, really smooth process
24 April 2024
Salesman Dan Willard was a pleasure to deal with, an asset to the BMW dealership.
17 April 2024
Rachael who dealt with me throughout was excellent. Friendly, knowledgeable and professional, she was perfect to deal with
16 April 2024
Completely satisfied and enjoying the experience of purchasing a new car
13 April 2024
Wonderful welcome, lovely friendly knowledgeable staff Emily I'd a credit to the business
12 April 2024
Just great
11 April 2024
Absolutely amazing!! Rachael was so kind and very helpful, sending me videos and keeping me updated on the process, and the delivery and handover was so smooth! Literally in and out as I'd signed everything online which was a breeze!
04 April 2024
Excellent help and support from the sales executive I dealt with
01 May 2024
Efficient service from technicians and service advisor.
30 April 2024
Whilst the main reason for the recall was not carried out it was fully explained to me that you were waiting for the parts to arrive and would then contact me to arrange a date for the work to be done.
26 April 2024
Minimal disruption to my time, thats all I ask for so I can't fault the service I received
22 April 2024
Good attention to detail & good customer service
22 April 2024
Brake fluid changed. Visual inspection done and video of that check sent to me. Car washed,
21 April 2024
Very good last time: there was a little delay but well managed by the service staff. Young woman in her first week was very professional. Thanks
18 April 2024
Excellent service, prices going up but appreciate that is outside of dealers control
18 April 2024
Work was done well and kept fully informed throughout
17 April 2024
Easy to arrange service and carried out the work in the Time that they said.
15 April 2024
Very transparent transaction
01 May 2024
Great team. The sales team (Adam Lester) at Listers Boston was very helpful & informative of the vehicle i purchased & he was always on the end of the telephone for any information or updates i required.