OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
185 ratings and 116 comments received in the last 90 days.
05 May 2025
Outstanding, could not fault any aspect, staff incredibly friendly nothing too much trouble
04 May 2025
Dan looked after us all the way through and made sure we were well informed
30 April 2025
My Daughter and I bought a car each, and the experience was amazing thanks to all the staff at Boston Listers BMW & BMW Mini.
30 April 2025
Brilliant experience throughout
30 April 2025
I didn't receive replies to emailed queries from sales executive or from an eat request for paper copies of documents. I feel before sales was more focused than after sales
29 April 2025
I feel that I always put Adam at Listers Boston under pressure to get the best deal. He's never let me down yet
25 April 2025
Completely Emily was very helpful and friendly. Emily made everything easy
11 April 2025
Everything was ready when the car was ready to be picked up
09 April 2025
As previously said, I was kept fully informed by Dom which I think is very important. Taking delivery of my car was made to feel special which was certainly down to him and his attention...
14 May 2025
Service was good, they did try to fix it on Friday but no luck, so kept it over week end ready for collection Monday.
14 May 2025
The service manager was first class from greeting me at the start of the service offering complimentary coffee & biscuits in a marvellous reception waiting area.. She was committed to the service experience throughout.
11 May 2025
Efficient booking in proceedure
08 May 2025
Very good service from Lewis Machin and Darren Matson
07 May 2025
Quick and good service
05 May 2025
Staff were extremely helpful
05 May 2025
As above. Also the technical details we were given were very well explained by Darren and the technician so we were very well informed of all the necessary information we needed. So thank you very much for everything.
04 May 2025
Staff are always polite and helpful. Especially the young man on the service desk (sorry, can't remember his name)
03 May 2025
As i said above 100percengt
01 May 2025
Great service, staff happy to help
07 May 2025
I was well looked after by both sales people