OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
128 ratings and 74 comments received in the last 90 days.
11 June 2025
Despite the car being delivered later than planned, communication, follow up was spot on. The day of collection was smooth running and the handover seamless.
30 May 2025
Emily was fabulous from the initial phone conversation through all the emails, the negotiations, test drive, collecting me from the train station and handover of the car. I told Emily that although I'm 60 miles away, my next BMW will be through them.
25 May 2025
6 stars As above
16 May 2025
Adam Lester was a pleasure to work with. He is trustworthy, reliable, friendly and professional.
07 May 2025
I was well looked after by both sales people
05 May 2025
Outstanding, could not fault any aspect, staff incredibly friendly nothing too much trouble
04 May 2025
Dan looked after us all the way through and made sure we were well informed
26 July 2025
They could not have done more to serve my needs.
25 July 2025
Spot on and very professional as usual
25 July 2025
Because there always very helpful and professional
25 July 2025
Didn't have a service. MoT
21 July 2025
Ran to the expected time and I was updated with the progress.
21 July 2025
As above
21 July 2025
Friendly receptionist and technician, kept well informed, job done well and on time
21 July 2025
friendly team, great service
18 July 2025
Hayley was great to deal with and made the experience very seamless!
15 July 2025
Kept in touch with the progress of my car my technician Darren was amazing very good at his job
17 June 2025
Well looked after