OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
216 ratings and 125 comments received in the last 90 days.
18 March 2025
Ellie kept me informed, followed up on all of my questions, was very professional, honest, down to earth and became more of a friend than a salesperson.
18 March 2025
The staff were very friendly and nothing was too much trouble. They went out of their way to enable a quick handover as requested by ourselves.
16 March 2025
I was given lots of information from first entering the dealership until I drove away in my new vehicle. I was particularly impressed with the handover...something that was non existent when I purchased my previous BMW from a different dealership.
06 March 2025
The easiest pickup of a new car I've had. Emily had everything ready a lot was completed a few days before. The finance dept I'm sure it was Steve was great and Dan the genius showed me the what I needed to know and I was on my way. Perfect.??
23 February 2025
From first call to collection we were very well looked after
12 February 2025
Great - straightforward and honest
28 January 2025
A professional service from all the staff from reception to dealership management. Our expectations managed, communication timely, overall a friendly personal experience. Special thanks to Emily and Dan.
26 January 2025
From my initial enquiry via CarWow, Emily at Lister Boston has been fantastic and a joy to deal with throughout my purchase. Dan your product genius at Boston was great fun and the whole vehicle pick up experience was very positive.
09 January 2025
I was more than happy with experience I received. I had regular updates of the possible date for collection. I was kept up to date at all times. My emails telephone calls were answered quickly Once car delivery quickly received photos updates
26 March 2025
My service advisor, Finlay Jennings, was top notch. Inspection video was helpful. Offered good value.
26 March 2025
Did everything as promise
26 March 2025
Attentive service
25 March 2025
The service itself (mechanically) no5 good at all. 1 service advisor not so great, once lewis machin stepped in it became much better.
24 March 2025
The standard of the work done on the car was very goy
24 March 2025
I don't really understand cars but Darren explained everything learnt to me.
24 March 2025
Pleasant arrival and handover, no issues with staff, called to say car was ready to collect but had to wait for a bit before it was handed over to me.
24 March 2025
Gleaming
23 March 2025
Thanks to Listers BMW Boston, their technicians are second to none, fully knowledgeable to answer any of car owners questions.
23 March 2025
I was dealt with by Lewis and was very impressed by his friendly and competent manner.
18 March 2025
Adam was great, went through everything so the car was exactly what I wanted and made sure everything was ready for when I collected the vehicle.