OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
230 ratings and 118 comments received in the last 90 days.
05 November 2024
Dan has been a very good listener ,very reassuring,and especially response from the dealership was prompt and to our satisfaction.the reason why we gave the business to lister rather than the BMW in Bedford.
05 November 2024
The service felt very personal and I was treated as 'not just a number'. The car was perfectly prepared for the handover and Dan explained the technical features very well.
25 October 2024
Easy, hassle free and enjoyable experience
19 October 2024
Responsive to queries and ensuring I was fully comfortable with my choices
09 October 2024
Adam is an incredibly good salesman. Keeps the customers expectations in hand and comes up with the right car by listening to you and obviously knowing his stock extremely well. Dan helped us with the handover and was brilliant too.Thank you
05 October 2024
Great care & attention to make sure we secured the right car for us
02 October 2024
Extremely satisfied, the car is everything that was promised. Again only issue is with the number plate
01 October 2024
The sales team could not do enough for me. Add to this the quality of the car and you're onto a winner.
01 October 2024
Really customer focused
13 November 2024
This branch were extremely helpful and polite. They answered my questions courteously and were thoroughly professional throughout the whole of the day. The courtesy wash was a very nice touch also, my car still gleams over a week later.
12 November 2024
Easy to book the service, pleasant and friendly staff. The car was also washed and cleaned when I picked it up. Excellent.
11 November 2024
Car not washed
11 November 2024
Nice and simple without excuses
07 November 2024
Extremely satisfied, the team I delt with were very friendly and helpful.
06 November 2024
There was no problem with the recall for for my car and how it has been handled by service staff. The poor score is only for the fact that I had to pay for the curtesy car...sorry insurance of the curtesy car.
06 November 2024
Satisfied
05 November 2024
Lewis the service manager introduced himself to me and discussed the service due on my car and asked if there were any other matters which he may assist with as regards the car ,and i mentioned a couple of items . All matters dealt with .
05 November 2024
Always receive great customer service.
05 November 2024
Staff were helpful
07 November 2024
It's what I wanted and people who listened to my wishes were all very kind and fond the best match for me.